Frequently Asked Questions

Everything you need to know about your SalomonGCC experience.

Which countries in the GCC do you ship to?

We currently provide express shipping across the United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Oman, and Bahrain.

How can I ensure I am ordering the correct size for performance footwear?

Each product page includes a detailed Salomon size guide. We recommend measuring your foot in centimeters to match our technical sizing for the best fit during sports activities.

What is your return policy for sports gear?

You can return unused items in their original packaging within 30 days of purchase. Please note that for hygiene reasons, certain base layers and socks cannot be returned once opened.

Are the products sold on SalomonGCC authentic?

Yes, we are the official authorized retailer for Salomon in the GCC region. All products are 100% authentic and come with a standard manufacturer warranty against defects.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard), Apple Pay, and offer 'Buy Now, Pay Later' options through our local partners.

How do I track my order?

Once your order is dispatched, you will receive an SMS and email containing a tracking link from our courier partner to monitor your delivery in real-time.